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Vessel Schedule

Show Cargo Details

Price Requests

Request IDCustomer IDOriginDestinationContainerDateActions

New Booking

Booking NoOriginDestinationDeparture DateContainer TypeQtyTotal WeightCommoditySpecialStatusActions

Draft BL

Draft BL Documents

Your draft BL documents will appear here.

BL NoBooking RefStatusDateActions

Active Contracts

Contract NoRequest NoContainerCompanyRateOriginDestinationShipperConsigneeDateActions

Pending Contracts

Contract NoRequest NoContainerCompanyRateOriginDestinationShipperConsigneeDateActions

My Finance - Invoices

Invoice NoBL No.OriginDestinationAmountCurrencyDateStatusActions

Submit a Ticket

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Frequently Asked Questions

How do I request a shipping rate?
Navigate to Price Request → Get My Request. Fill in your POL, POD, cargo type, container size, and commodity details. Our team will respond within 24 hours.
What documents are required for booking?
You will need a valid contract number, shipper/consignee details, cargo description, and VGM (Verified Gross Mass) declaration. Hazardous cargo requires MSDS and DG declaration.
How can I track my container?
Use the Schedule section to search by vessel, route, or container number. Real-time tracking links are also sent via email once your booking is confirmed.
What payment methods are accepted?
We accept bank transfers to our CIB accounts in USD, EUR, and EGP. Invoice details including IBAN and SWIFT are available on each generated invoice.
How do I submit VGM?
Go to Booking → Submit VGM. Enter your container number, gross mass, weighing method, and responsible party. VGM must be submitted before the gate-in deadline.

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Egypt Office

eg.cs@safemarine-group.com

Customer Support

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WhatsApp Hotline

24/7

Support Hours

Pending Account Activations

NameUser IDEmailCompanyPhoneCountryDocumentsRegisteredActions

Active Admin Users

NameUser IDEmailCompanyRoleStatusActions

All Active Users

NameUser IDEmailCompanyRoleStatusActions

Client Accounts

Party IDCompanyContactEmailPhoneCity/CountryTypeSubmitted ByDateActions

Send Notifications

Sent Notifications History

DateRecipientTitleMessagePriorityBroadcastRead StatusActions

Trash

TypeName/IDDeleted ByDeleted AtActions

Upload CSV Files

Upload CSV Data Files

Upload CSV files to update ports, rates, schedules, or other system data. Supported formats: .csv

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CSV Upload Guidelines

  • Ports: Columns: Port Name, Country, Code (e.g., "Alexandria, Egypt, EGALY")
  • Rates: Columns: Origin, Destination, Container, Commodity, Rate, Validity
  • Schedules: Columns: Vessel, Voyage, POL, POD, ETD, ETA, Transit
  • Files must be valid CSV format with comma separators.
  • Maximum file size: 5MB.
  • Duplicate entries will be skipped during import.

Upload History

DateFilenameTypeRecordsStatusActions

Backup & Restore

Export Backup

Download a complete backup of all portal data including users, requests, bookings, documents, notifications, and settings.

Import Backup

Restore all portal data from a previously exported backup JSON file. This will overwrite current data.

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Important Notes

  • Export: Creates a single JSON file containing all localStorage data.
  • Import: Overwrites ALL current data. Make sure to export a backup first if you need to keep current data.
  • Compatibility: Only import backups from the same portal version to avoid data corruption.
  • Security: Backup files contain sensitive data including user passwords (hashed). Keep them secure.